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How To Deal With The Cost Of Lost Expertise When Employees Leave

How To Deal With The Cost Of Lost Expertise When Employees LeaveAll companies go through change over in the staff. Some employees are very knowledgeable about their job and bring a lot to the table. You will have to account for what the business will suffer in the event of losing them.

Dealing With the Cost of Lost Expertise Or Knowledge When Employees Leave

Do you have a process in place to capture intellectual capital? Your staff has knowledge that is important to the company.

One thing to consider is setting up processes with the staff ahead of time. Encourage them to collaborate and offer rewards on account of this. Also, you should have a reward system in place for staff that gains new information.

Chaotic Periods Destabilize The Company

When a business goes through transitions, it can cause an uproar in the company. Spending the time to train new employees will make it harder on the remaining staff.

Here are some things to consider to keep these periods from having so much of an effect on the business:

  • * – Does the CEO have a clear vision in place for the team to understand?
  • * – Do team members understand their place in the overall vision?
  • * – Does the leadership team have clear communication plans put together?
  • * – Does the company have a profit plan?
  • * – Is the value proposition of the business clear?

Giving everyone a clear understanding of their role in the company will go a long way in helping get through a transition.

Organization Needs to Understand How The Company Will Grow In The Future

Every company would benefit from ensuring there is a growth plan in place for the future. All employees should understand where they fit into the plan.

Your business would benefit from putting out a survey that captures the way each staff member feels about the organization. This will give you a good idea of office morale.

It goes a long way if the CEO involves employees in what the company is challenged with. That makes the staff feel like they have a role in reaching the goals. Also, a CEO should be regularly communicating with the staff the goals for the business.

Organization Needs To Understand The Impact That Staff Satisfaction Has On The Company’s Profitability

It should be no surprise that low morale leads to fewer profits in the business. Employees that do not feel satisfied in their jobs will perform at a lower level than those that do feel satisfied in their job.

Here are some things to evaluate:

  • Has the company shared with employees how they are part of increasing profits in the business?
  • Does the CEO of the company understand how emotional intelligence plays into employee satisfaction?
  • Can employees impact customer satisfaction? If so, what power will you give them to meet customer needs?

A business needs to understand how their staff is a vital asset in the growth of the company.

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Written by our associate Gary Sorrell, Sorrell Associates, LLC. All rights reserved worldwide.

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